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☆ People are cheating the system in airports and using wheelchair assistance when they don't need to, Frontier CEO says
▼ + stars: | 2024-05-24 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

The Frontier Airlines CEO called for a crackdown on fake wheelchair service use at airports. It comes after the CEO of London Heathrow Airport criticized a TikTok travel hack in 2022. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementThe CEO of Frontier Airlines called for a crackdown on people falsely using wheelchair services at airports, CNBC reported. "There are people using wheelchair assistance who don't need it at all," he added.

Persons: Barry Biffle, —, Biffle Organizations: Frontier Airlines, London, Airport, Service, CNBC, The Wings, Business

☆ Qatar Airways has received the world's first $75 million Gulfstream G700 private jet as it caters to elite customers — take a look inside
▼ + stars: | 2024-05-23 | by ( Taylor Rains | Pete Syme | ) www.businessinsider.com time to read: +1 min

The first two Gulfstream G700 private jets have been delivered to Qatar Executive in Doha. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. But, unbeknownst to many travelers, the Doha-based carrier also runs a private arm known as Qatar Executive. The high-end subsidiary targets the airline's most elite travelers — specifically those willing to pay up to six figures for a flight. This story is available exclusively to Business Insider subscribers.

Persons: — Organizations: Gulfstream G700, Qatar Executive, Service, Qatar Airways, Business Locations: Doha, Qatar

☆ A flight attendant was burned by boiling water, and an elderly woman didn't know where she was after massive turbulence on a Singapore flight, passenger says
▼ + stars: | 2024-05-23 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

Read previewSingapore Airlines cabin crew were burned by boiling water when the plane encountered severe turbulence, a passenger told Sky News. "I'm looking around, you're seeing blood, you're seeing the ceilings falling through. On Wednesday, the airline said 74 passengers and six crew members remained in Bangkok. "This includes those receiving medical care, as well as their family members and loved ones who were on the flight," it added. "I assure all passengers and crew members who were on board the aircraft that we are committed to supporting them during this difficult time," he added.

Persons: —, SQ321, Josh Silverstone, Silverstone, Peter Seah Organizations: Service, Singapore, Sky News, Business, Boeing, Silverstone, Singapore Airlines Board Locations: London, Singapore, Bangkok

☆ Pictures from the plane hit by turbulence so severe a man died show debris strewn across the cabin, collapsed panels, and blood smeared on the ceiling
▼ + stars: | 2024-05-22 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

A man died and dozens of others were injured due to turbulence on a Singapore Airlines flight. Videos and photos from inside the cabin show the extent of the damage, including a bloodied ceiling. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementA 73-year-old British man died, and 71 others were injured when a Singapore Airlines flight was hit by severe turbulence on Tuesday. 80 people are still in Bangkok, including those receiving medical care and their families or loved ones, according to the airline.

Persons: — Organizations: Singapore Airlines, Service, Boeing, Business Locations: Bangkok, London Heathrow, Singapore Changi, Myanmar

☆ A Frontier passenger sat in an exit row was escorted off the plane in handcuffs after seemingly saying she wouldn't help in an emergency
▼ + stars: | 2024-05-22 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

A Frontier passenger was escorted off plane after an argument over the exit row. Aviation laws require exit row passengers to assist in emergencies and follow crew instructions. AdvertisementA Frontier Airlines passenger appeared to be escorted off a plane in handcuffs after a dispute over the exit row. In a video shared on TikTok earlier this month, the plane is seen descending into chaos as a woman argues with several people. The uploader of the video, Travel With Tia, said that when the woman sat in the exit row, she said: "I'm not going to save anybody.

Persons: — Organizations: Aviation, Service, Frontier Airlines

☆ Turbulence killed a passenger on a flight from London to Singapore, but severe injuries due to turbulence are incredibly rare
▼ + stars: | 2024-05-22 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

A Singapore Airlines passenger died Tuesday after a flight was hit by turbulence. Serious injuries due to turbulence are extremely rare, per FAA data. AdvertisementThe dangers of turbulence were made apparent on Tuesday when Singapore Airlines announced a passenger died on board a flight. It is also the first death on a Singapore Airlines flight since 2000. This story is available exclusively to Business Insider subscribers.

Persons: —, Geoff Kitchen Organizations: Singapore Airlines, Service, Bangkok Airport, Skytrax, Business

☆ A passenger has died after severe turbulence on a flight from London to Singapore
▼ + stars: | 2024-05-21 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

A passenger flying from London to Singapore has died after severe turbulence on board. The incident took place on Singapore Airlines flight SQ321, which left the UK Monday night. AdvertisementA Singapore Airlines passenger has died after a flight encountered severe turbulence, the carrier announced Tuesday. Flight SQ321 from London Heathrow to Singapore took off on Monday night local time, but the Boeing 777 diverted to Bangkok 11 hours into the journey, per Flightradar24. "Singapore Airlines offers its deepest condolences to the family of the deceased."

Persons: — Organizations: Singapore Airlines, Service, Boeing, Business Locations: London, Singapore, London Heathrow, Bangkok

☆ Red Lobster just filed for bankruptcy — but it's not going to disappear
▼ + stars: | 2024-05-20 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

Read previewRed Lobster has filed for Chapter 11 bankruptcy, the seafood restaurant chain announced in a statement on Sunday. However, Red Lobster added its remaining restaurants will "remain open and operating as usual during the Chapter 11 process." Filing for Chapter 11 bankruptcy allows a company to stay in business while it restructures its assets. The firm said it had received a $100 million debtor-in-possession agreement from its existing lenders, which will now take control of Red Lobster. Advertisement"This restructuring is the best path forward for Red Lobster," Tibus said.

Persons: —, Jonathan Tibus, Tibus, we've Organizations: Service, Business, Thai Union Group

☆ Hundreds of older Virgin Atlantic cabin crew say they were unfairly dismissed during the pandemic
▼ + stars: | 2024-05-20 | by ( Pete Syme | ) www.businessinsider.com time to read: +3 min

Read previewVirgin Atlantic is being sued by more than 200 former cabin crew, claiming the airline unfairly targeted older staff for dismissals during the pandemic, The Guardian reported. Virgin Atlantic also retired its Boeing 747 jumbo jets a year early and closed its base at London Gatwick Airport as it tried to avoid bankruptcy. Related storiesIn its 2021 annual report, Virgin Atlantic said it rehired 99 pilots and 724 cabin crew from the holding pool, "something we had committed to doing as soon as possible in the reorganization of 2020." About 150 workers are reportedly being represented by the Cabin Crew Union, another 51 by a law firm, and a further 11 elsewhere. "I was flabbergasted that I wasn't in the holding pool," she added.

Persons: —, Richard Branson, Virgin Atlantic, Susan Mcentegart Organizations: Service, Guardian, Virgin Atlantic, Boeing, Gatwick Airport, Business, Virgin Locations: London

☆ United Airlines flight with 157 passengers got diverted to Ireland after a laptop became stuck in a business-class seat
▼ + stars: | 2024-05-20 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

A United Airlines flight was 500 miles over the Atlantic Ocean when it turned around. A passenger's laptop became stuck in their business class seat, Paddle Your Own Kanoo reported. The 157 passengers had to stay overnight in Ireland because the flight crew timed out. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementA transatlantic United Airlines flight had to turn around after a business class passenger's laptop got stuck in their seat, travel news site Paddle Your Own Kanoo reported.

Persons: — Organizations: United Airlines, Service, Boeing, Business Locations: Ireland, Zurich, Chicago, Shannon

☆ Jeff Bezos' 3 private jets are worth $140 million and include 2 Gulfstream G650ERs alongside a hangar in Seattle
▼ + stars: | 2024-05-19 | by ( Pete Syme | ) www.businessinsider.com time to read: +4 min

The world's second-richest person owns three private jets, according to public records seen by Business Insider and data from JetSpy. AdvertisementThe cabin of a Gulfstream G650ER. The light business jet with 10 seats was manufactured in 2020 and usually costs about $9 million. How Bezos' jets are kept privateProving Bezos' ownership of the jets isn't simple. A Gulfstream G650ER.

Persons: —, Jeff Bezos, — Elon Musk, Bill Gates, Taylor Rains, Bezos, Robert Smith, Poplar, Paul Dauber, Taylor Swift, FlightAware, It's, Jack Sweeney Organizations: Service, Business, Gulfstream, Miami, Seattle, Federal Aviation Administration, TVPX Aircraft Solutions, Getty, FAA, Bezos, Dassault Falcon, Poplar Glen, Boeing Field, BI, Puget Sound Business, Costco, Royce, Forbes Locations: JetSpy, Miami, Cape Town, Dubai, Beijing, Australia, Asia, Bezos, Poplar Glen, Washington, Poplar Glen's, Seattle

☆ A major new aviation bill seeks to end passengers being made to pay to sit with their kids, and to improve safety on planes after the Alaska blowout
▼ + stars: | 2024-05-17 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

The bill says the FAA Administrator will decide within 60 days whether to mandate minimum seat dimensions on planes for safety reasons. Senate Commerce Committee Chair Maria Cantwell said: "Plane manufacturers will see more safety inspectors on factory floors and tougher safety standards from the FAA." "The bipartisan Federal Aviation Administration reauthorization is a big win for travelers, the aviation workforce, and our economy. It will expand critical protections for air travelers, strengthen safety standards, and support pilots, flight attendants, and air traffic controllers," Biden said in a statement. AdvertisementHe added: "Passengers shouldn't have to jump through endless hoops just to get the refunds that they are owed, and corporations shouldn't rip off hardworking Americans through hidden junk fees."

Persons: —, Joe Biden, Maria Cantwell, Biden Organizations: Service, Federal Aviation Administration, National Transportation Safety Board, Business, FAA, Alaska Airlines

☆ A video shows an airport worker falling out of an Airbus A320 when someone moved the airstairs — highlighting a lapse in following safety rules
▼ + stars: | 2024-05-16 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

An airport worker fell out of an Airbus A320 in Indonesia. A video of the incident shows staff breaking safety rules by removing the airstairs with the door open. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementA video shows the frightening moment an airport worker fell out of an Airbus A320. This story is available exclusively to Business Insider subscribers.

Persons: — Organizations: Airbus, Service, Transnusa, Business Locations: Indonesia

☆ Another of the world's best airlines is giving its staff a huge bonus after a 2nd year of record profits
▼ + stars: | 2024-05-16 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

Singapore Airlines staff will receive bonuses worth nearly eight months of salary, per Bloomberg. It comes days after Emirates also announced record profits and reports of a five-month salary bonus. AdvertisementSingapore Airlines is giving staff a bonus worth almost eight months of their salary, a person familiar with the matter told Bloomberg. The carrier — one of just 10 in the world rated five stars by Skytrax — posted record profits for the second year running. It reported a net profit of 2.68 billion Singapore dollars ($1.99 billion) for the last fiscal year.

Persons: —, Skytrax — Organizations: Singapore Airlines, Bloomberg, Emirates, Service, Business

☆ Boeing broke an agreement over the 737 Max crashes that killed 346 people, and could now be prosecuted, the Justice Department says
▼ + stars: | 2024-05-15 | by ( Pete Syme | ) www.businessinsider.com time to read: +3 min

Read previewBoeing could face criminal charges after the Justice Department determined the planemaker violated a deferred prosecution agreement (DPA). The DPA, reached in 2021, meant Boeing didn't face charges related to the deaths of 346 people in two 737 Max 8 crashes in 2018 and 2019. AdvertisementIt added: "For failing to fulfill completely the terms of and obligations under the DPA, Boeing is subject to prosecution by the United States." AdvertisementThe Justice Department is continuing to meet with the families of victims of the 2018 and 2019 crashes, as it determines whether to bring charges against Boeing. The Justice Department told the court it will decide whether to prosecute Boeing by July 7.

Persons: —, Max, Robert Clifford Organizations: Service, Justice Department, DPA, Boeing, Business, Alaska Airlines, DoJ, BI, Department, Ethiopian Locations: United States, Alaska

☆ Americans keep getting arrested on a Caribbean island after forgetting they've left bullets from home in their luggage
▼ + stars: | 2024-05-15 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

A fifth American tourist was arrested in Turks and Caicos for possessing ammunition. Two have already pleaded guilty, and others have said they forgot they had the bullets in their bags. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementA fifth American tourist has been arrested on suspicion of possession of ammunition in a small Caribbean territory, CBS News reported. Such arrests have been making local headlines in Turks and Caicos, a British Overseas Territory with a population of around 50,000.

Persons: — Organizations: State Department, Service, CBS News, Royal, Caicos Police, CBS, British Overseas, Business Locations: American, Caicos, Caribbean, Royal Turks, British Overseas Territory

☆ 'I want answers from American Airlines,' says mother suing carrier after her 14-year-old son died on a flight
▼ + stars: | 2024-05-14 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

A mother is suing American Airlines after her 14-year-old son died on board a flight. The lawsuit claims the flight crew was slow to respond and could not operate the defibrillator. I want answers from American Airlines," she said. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementA mother is suing American Airlines and calling for answers after her 14-year-old son died on board a flight.

Persons: —, Kevin Greenidge Organizations: American Airlines, Service, Business Locations: New York, Honduras

☆ Emirates, the powerhouse Middle Eastern airline, is giving staff a bonus of 20 weeks' pay after a blockbuster year
▼ + stars: | 2024-05-14 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

Emirates reported record profits of $4.7 billion for the last fiscal year, marking a 60% increase. Eligible staff will receive a bonus worth 20 weeks of salary, local outlet The National reported. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementEmirates announced on Monday record profits of 17.2 billion dirhams ($4.7 billion) for the last financial year. UAE based outlet The National reported that eligible staff will be paid a bonus worth 20 weeks of their salary, to be included in this month's payroll.

Persons: — Organizations: Emirates, Service, UAE, Business Locations: Dubai

☆ Lufthansa's boss called delays to Boeing deliveries 'extremely annoying,' and it further highlights a growing dilemma for the aviation giant
▼ + stars: | 2024-05-13 | by ( Pete Syme | ) www.businessinsider.com time to read: +3 min

The CEO of Europe's biggest airline called Boeing's delivery delays "extremely annoying." AdvertisementThe CEO of Lufthansa has become the second airline boss in recent days to voice his frustration with Boeing over delivery delays. In an interview with Swiss newspaper Neue Zuercher Zeitung published Saturday, Carsten Spohr was asked about the planemaker's delivery delays. In an interview with CNBC, Sheikh Ahmed bin Saeed Al Maktoum told Boeing to "get your act together." AdvertisementAfter announcing his resignation, Boeing CEO Dave Calhoun said the company needed to slow down production in order to focus on safety.

Persons: —, Carsten Spohr, Sheikh Ahmed bin Saeed Al Maktoum, Dave Calhoun, Al Maktoum's, Brendan Nelson, Spohr Organizations: Alaska Airlines, Boeing, Service, Lufthansa, Swiss, Neue Zuercher, Europe's, Emirates, CNBC, Boeing Global, Sky Arabia, Ryanair, United Airlines, Max, Airbus, Zuercher Zeitung, Business

☆ A passenger is suing Delta for $1 million, saying he broke a rib when he leaned on his armrest and it collapsed
▼ + stars: | 2024-05-13 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

A passenger is suing Delta Air Lines for $1 million saying he broke a rib while buckling his seatbelt. The lawsuit says the armest collapsed when he leaned on it, and he fell into the aisle. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementA Delta Air Lines passenger is suing the carrier for $1 million, alleging that he broke a rib when an armrest collapsed. The lawsuit, filed earlier in May, says Hippensteel was in an aisle seat and buckling his seatbelt in preparation for departure when he leaned on the armrest.

Persons: —, Joseph Hippensteel, Hippensteel Organizations: Delta Air Lines, Montreal Convention, Service, Air Lines, Business Locations: San Diego, Seattle

☆ I flew on Europe's 3 biggest budget airlines: easyJet, Ryanair, and Wizz. The best wasn't the cheapest, but its friendly staff made all the difference.
▼ + stars: | 2024-05-12 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

I flew with Ryanair, easyJet, and Wizz in a two-day trip to compare Europe's main budget airlines. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. AdvertisementRyanair, easyJet, and Wizz are Europe's three biggest budget airlines, but the experiences can be quite different. Last month, to compare the three airlines, I flew from London to Madrid with Ryanair, then on to Rome with Wizz, and back home with easyJet. This story is available exclusively to Business Insider subscribers.

Persons: —, Wizz Organizations: Ryanair, easyJet, Service, Business Locations: London, Madrid, Rome

☆ The boss of one of Boeing's biggest customers highlighted the tug-of-war between the planemaker's 2 top priorities: speed and safety
▼ + stars: | 2024-05-10 | by ( Pete Syme | ) www.businessinsider.com time to read: +3 min

Emirates CEO Sheikh Ahmed bin Saeed Al Maktoum criticized Boeing in a CNBC interview. AdvertisementBoeing is facing criticism from one of its biggest customers, as the CEO of Emirates told the planemaker to "get your act together," in an interview with CNBC. AdvertisementAl Maktoum told CNBC that his message for Boeing is: "Get your act together and just do it. An Emirates Boeing 777. Urbanandsport/NurPhoto via Getty ImagesWith 250 planes on order, Emirates is Boeing's biggest customer for widebody jets.

Persons: Sheikh Ahmed bin Saeed Al Maktoum, —, We're, it's, Al Maktoum, Max, Dave Calhoun, Al Maktoum's, It's, didn't, Scott Kirby Organizations: Boeing, CNBC, Service, Emirates, Business, Alaska Airlines, National Transportation Safety, Emirates Boeing, Getty, Airbus, United Airlines Locations: Emirates, Dubai

☆ France is so scared of strikes messing up the Olympics that it is letting air traffic controllers show up 3 hours late to work, and leave 3 hours early
▼ + stars: | 2024-05-10 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

The union for French air traffic controllers reached a deal to avoid a strike. Les Echos reported it includes authorization to turn up to work three hours late, and leave early. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementFrench air traffic controllers have been given the legal right to turn up three hours late for work, and leave three hours early, Les Echos reported. That's because the National Union for Air Traffic Controllers (SNCTA) reached an agreement that includes ending a practice called "clearances" — where staff could leave work during quiet periods, according to the French newspaper.

Persons: Les Echos, — Organizations: Service, National Union for Air Traffic, Business Locations: Paris

☆ American Airlines is flying 70 World War II veterans to France for the 80th anniversary of the D-Day landings
▼ + stars: | 2024-05-09 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

American Airlines announced a charter flight to France for 70 World War II veterans. AdvertisementDozens of World War II veterans will enjoy a free flight to France to commemorate the 80th anniversary of the D-Day landings. American Airlines announced Wednesday that it will fly 70 veterans aboard a chartered Boeing 787-9 Dreamliner. It will fly 60 World War II veterans directly to Normandy for the third year in a row. AdvertisementOne of the veterans being flown by AA is Frank Perry — a former pilot with Piedmont Airlines, which later became part of American.

Persons: —, Frank Perry —, Felix Maurizio, We're, David Seymour Organizations: American Airlines, Forth, Service, Boeing, Fort Worth Airport, Delta Air Lines, AA, Piedmont Airlines, Army Air Corps, US Navy, Omaha Beach Locations: France, Dallas, Forth Worth, Paris, Normandy, Omaha

☆ A Boeing 787 full of passengers was stranded in Canada's deep north after a burning smell forced an emergency landing
▼ + stars: | 2024-05-08 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

An Air France plane diverted after a burning smell was detected in the cabin. The airline had to cancel a different flight to reroute a Boeing 777 to rescue the passengers. AdvertisementAir France has been working to get passengers back on track after their plane made an emergency landing in the deep north of Canada on Tuesday. The Boeing 777 was scheduled to fly from Montreal to Paris, but that flight was canceled. Nearly 11 hours after the passengers had landed in Iqaluit, the 777 departed for New York.

Persons: — Organizations: Boeing, Service, CBC, New York, Seattle, Delta Air Locations: Air France, Canadian, Nunavut, reroute, France, Canada, Paris, Seattle, Iqaluit, Canada's Nunavut, Frobisher Bay, Montreal, New, New York

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